The trip begins and ends at the Tubing Station at West Canada Creek Campground, located at 12275 State Route 28, Poland, NY.
After your float, the river gently brings you right back to where you started — the campground! Step out of the water, grab your gear, and you’re just a few steps from your car.

While tubing the West Canada Creek, please respect private property along the riverbanks. The river itself is public, and you’re welcome to swim or stop on public islands, but avoid entering private land. We ask everyone to be mindful and respectful of local landowners so all guests can continue enjoying this beautiful stretch of the Adirondack foothills.

Your tubing adventure starts with a quick and easy shuttle!
The West Canada Creek Tubing Company operates a comfortable 29-passenger bus that will take you upriver to your chosen drop-off point. Simply arrive a 15-20 minutes before your scheduled time, and we’ll handle the rest — no need to worry about parking or logistics.

Guest Cancellations:
You may cancel your tubing reservation up to 48 hours before your scheduled departure for a full refund. Cancellations made within 48 hours may not be eligible for a refund — thank you for understanding.

Weather-Related Cancellations:
Your safety always comes first. In the event of heavy rain, thunderstorms, high winds, or high water levels, we may reschedule your trip or provide a full refund at no additional charge.

Our Right to Cancel:
We reserve the right to cancel tubing trips if river flow, weather, or wind conditions are unsafe. If this happens, you’ll have the option to reschedule or receive a full refund.

Our goal is always to ensure a safe and enjoyable day on the water for everyone.

Yes — all participants must sign an electronic waiver before tubing. You’ll receive the waiver link automatically once you book your trip.
No waiver, no float (our insurer requires it — no exceptions).
For minors under 18, a parent or guardian must sign the waiver on their behalf.

We have several options of dry bags for sale in the Campground Store or in the Tubing Shack. These are well rated and we highly recommend them!

We know how important your phone is to you. Many people stream the trip BUT things also have a way of going into the river, never to be seen again. We take absolutely no responsibility for loss or damage. If you're going take these items, you must bring Ziploc bags for added protection or any– a plastic shopping bag is a good option. Remember, things may get wet if they aren't in a ziploc bag. We do sell several options of Dry Bags specifically for this purpose both in the Tubing Shack and in the Campground Store, and recommend this option best!

The weight limit is 250 pounds for the Tubes. You also have to be able to get in and out by yourself, both when you get into the river and while on the river in case you get into shallow water.

Sorry – no (and we have and love all animals). Their nails can puncture the Tubes

Not necessarily! The West Canada Creek is relatively shallow — about 75% of your trip is in water less than four feet deep — making it accessible for most guests. We provide life jackets, and we highly recommend they be worn at all times for safety.

There are a few deeper spots (around six feet), so we encourage non-swimmers to wear their jackets securely and relax knowing our team monitors conditions daily.

Note: Water levels vary based on releases from the Hinckley Reservoir and the Trenton Falls Power Company, which we continuously monitor for your safety.

If you’re in the area and haven’t been able to book online, call 315-826-7390 to confirm we can accommodate you. We do have a tubing shack and you can make an instant reservation and credit card payment here!

Any time – the West Canada has excellent flows May to September. Weekdays are less crowded, as are the early weekends.